They responded quickly to my message and came on the same day even though it wasn’t urgent. I’m very happy with their work and fair pricing. I was previously ripped off by another plumber for the exact same job, so I really appreciated their honesty. I’ll definitely use them again.
Nick did a great job fixing our hot water system.
He arrived on time, explained the issue clearly, and handled everything very efficiently.
He was professional, friendly, and trustworthy.
We were especially grateful that he came out during the busy holiday season — it really meant a lot to us.
You can tell he genuinely cares about his work and his customers.
I would definitely recommend him to anyone needing plumbing or hot water system repairs.
Nic from Crystal Waters Plumbing & Drainage was a lifesaver! He quickly diagnosed the problem with my hot‑water tank and discovered it was just a damaged element—not a whole new tank as another company quoted and strongly recommended. Pricing was very reasonable. He never tried to upsell, communicated clearly, and was reliable and trustworthy. I’ll definitely be using their services again and highly recommend them to anyone in need of plumbing help.
Thanks again Nic
Nick and his team were exceptional in their speedy reply and professional work to a blocked drain pipe that was causing flooding into two apartments. They are very kind, helpful and focused on the job on hand. Today they were our heroes!
Nick and the team were great! Diagnosed the issue quickly and went about the work efficiently. Communication was great, and the workmanship is top quality. I’d recommend them to anyone